Terms & Conditions
2.Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with DINCWEAR you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. DINCWEAR retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be DINCWEAR or may in some cases be a third party. Where a contract is made with a third party DINCWEAR is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
2.1 Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
2.2 Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices are inclusive of VAT.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
2.4 Discount Codes
(i) Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Sale Items are excluded from Voucher code discounts. Voucher codes are offered to full price items, voucher codes may not be used in conjunction with other offers or codes. Voucher codes may be withdrawn without notice.
(ii) Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of full priced items or certain specified, purchases made though this Website. These promotional codes are not to be used for reduced items or “sale items” or in conjunction with other offers. We reserve the right for these discount codes to be amended or withdrawn without notice.
2.5 Gift Vouchers will be available
i) Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher, check your voucher to find out when to use it by.
(ii) We cannot accept any responsibility for stolen or deleted gift vouchers.
(iii) We will dispatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We cannot be responsible for any delays, no matter how they are caused.
(iv) If you are the purchaser, please double check the delivery email address you enter as it is your responsibility to do so and we cannot be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect.
In addition, we cannot take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
(v) From time to time, gift vouchers may get caught in spam filters, and it is up to the recipient to check these filters. We cannot take responsibility if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
(vi) If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).
(vii) We reserve the right to vary these terms and conditions.
The conditions of use relating to any discount code will be specified at the time of issue.
3.Linking to this website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of affiliation, partnership, association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify DINCWEAR against any loss, liability, damage or expense of whatever nature which DINCWEAR or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
DINCWEAR makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, you or your company’s personal information or material and information transmitted over our system.
6.Disclaimer of Liability
DINCWEAR shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither DINCWEAR nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
7.Disclaimer as to ownership of trademarks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with DINCWEAR and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to DINCWEAR.
8.Use of the website
DINCWEAR does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to DINCWEAR that you are legally entitled to do so and to make use of information made available via the website.
9.1 Entire Agreement
These website terms and conditions constitute the sole record of the agreement between you and DINCWEAR in relation to your use of the website. Neither you nor DINCWEAR shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and DINCWEAR in respect of your use of the website.
DINCWEAR may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or DINCWEAR may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
DINCWEAR shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
9.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
9.8 Comments or Questions.
10. Returns / Exchange policy
You are able to return items within 28 days of the date shown on the dispatch note for a refund of that item or to exchange the item for a different size or colour. Items must be returned in their original condition with the original packaging and labels attached where applicable. Refunds may take up to 14 days to be processed. Depending on your bank please allow a further 3-5 days for funds to clear in your account. All goods will be inspected on return.
For all returns and exchanges please complete the returns note received with your delivery.
6 Bryanstone Close,
Unfortunately, once your order has been submitted it will not be possible to cancel. Please see ‘Returns Policy’ for more information.
12. Delivery Policy
We deliver worldwide. If your country is not listed, please send an email to firstname.lastname@example.org where we can organise delivery for you. Delivery is free to all UK addresses when you shop with DINCWEAR. Additional postage costs will apply for international delivery. Your order will arrive to you within 3-5 working days for UK delivery, possibly longer internationally. We use either Royal Mail or one of our other delivery partners. If there is no-one available to take delivery they may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise of this, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a collection or schedule a new delivery date.
13.GDPR Data Protection
RCM Investments Ltd t/a Dincwear abides by the requirements of current data protection legislation (GDPR). For details of how we use and protect your data, please click here to read the full GDPR Policy.