Delivery with DINCWEAR is free to the UK.
Additional charges will apply for international delivery.
Your DINCWEAR order will arrive to you within 3-5 working days for UK delivery, possibly more for international. We use either Royal Mail or one of our other delivery partners. If there is no-one available to take the delivery they may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise of this or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a collection or schedule a new delivery date.
Returns / Exchange Policy.
You are able to return items within 28 days of the date shown on the dispatch note for a refund of that item or to exchange the item for a different size or colour. Items must be returned in their original condition with the original packaging and labels attached where applicable. Refunds will be made to the original payment method used and may take up to 14 days to be processed. Depending on your bank please allow a further 3-5 days for funds to clear in your account. All goods will be inspected on return.
For all returns and exchanges:
If you find any Dincwear garment to be faulty within 30 days of your purchase, Please take a photo of the fault and email it to email@example.com or message Dincwear through our Facebook page Click Here, along with your name and contact details. We will then make contact with you to arrange a replacement at no extra cost.
For all returns/exchanges within 30 days of your purchase, Please phone Dincwear on +44 7989 385 377 or contact Dincwear through our Facebook page Click Here We can then provide you with a return reference number to use against your returns note.
1/. Please complete the returns note received with your delivery and return it with your parcel.
2/. Ensure your parcel is well packaged.
3/. We advise the use of a tracked postal service.
4/. Address your returns parcel to the following address.
Dincwear Returns Address:
6 Bryanstone Close,
*Return postage will be at the customer’s expense unless the goods are faulty or damaged.
*It will be the customer’s responsibility to ensure that a secure postage method is used on all returns.
Once your return has been received and inspected, A Full Refund will be made to the original payment method used and may take up to 14 days to be processed. Depending on your bank please allow a further 3-5 days for funds to clear in your account.
For all other enquiries about refunds or delivery please email Dincwear on firstname.lastname@example.org
Unfortunately, once your order has been submitted it will not be possible to cancel. Please see ‘Returns Policy’ above for more information.